Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

We do not take repeat prescription requests over the phone or email.

Electronic prescribing

This practice uses an electronic prescribing system. This allows us to send prescriptions electronically to pharmacy of your choice without you needing to carry around a paper prescription.

Register for electronic prescribing

Prescription synchronisation

If you have more than one repeat prescription, you may be able to save time and order all the medication you have on repeat at the same time rather than irregular times throughout the month.

When you next need to request an item on repeat count all the tablets you have and fill in the form. Your doctor can issue a “one off” prescription of the tablets you need to synchronise all your medication to within a day or two. Please note that it might not always be possible to do this.

Complete a form asking for your prescriptions to be synchronised.

Collecting your prescription

You can usually collect your prescription from the pharmacy 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

If you have been prescribed the same medication for a long time, we will review this annually to make sure is still the right medication for you.

If you have been told that your medication review is due, you can provide the information that the doctor needs online to let them know how you are getting on with your medication. You can provide this information without needing to make an appointment at the surgery.

Follow this link to complete a medication review form using eConsult.

Find out more about prescription charges (nhs.uk).

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Date published: 21st September, 2023
Date last updated: 13th March, 2024